SOFTWARE UPDATE REQUEST FORM

PLEASE READ  ALL DETAILS

All K9-GTS timing systems can have firmware/software updates when and if released

An Email to existing known customers may be sent advising of a OPTIONAL  firmware update  to a part or total system is available , if they wish to have it.

Depending on the update available  – will require Type1 -Rx pole, TX pole , Type2 RX  and TX gates, Scoreboard Controller PCB , handswitch and or Main Controller to be sent to service location. A confirmation email listing the required equipment for the required update will be sent

ANY SOFTWARE UPDATE REQUIRES THE PARTS THAT ARE UPDATED ,  TO BE PACKED, SHIPPED WITH INSURANCE AT USERS COST TO AND FROM THE SERVICE CENTRE

  • address – SMW ELECTRONICS  – 19 Mauldon Mews WINTHROP  6150 , WEST AUSTRALIA
  • REMOVAL OF BATTERIES OR DISCONNECT BATTERY PACKS BEFORE SENDING EQUIPMENT
  • The metal stands  or tri-stands are not required to be shipped ,

Note: Software  updates will check software has  uploaded into the device  only, A power up test will  be done after install.

Equipment will not retain any time records on the system after an update is done, and the system will need to be configured with your equipment after an update

Software revision release information is linked  here for reference

  1.   K9 – TYPE1 GATES – SOFTWARE REV’S
  2.   K9 – CONTROLLER – SOFTWARE REV’S 
  3.   K9 – HANDSWITCH – SOFTWARE REV’S
  4.   K9 –  SCOREBOARD – SOFTWARE REV’S 
  5.   K9  – TYPE2 GATES – SOFTWARE REV’S

All update requests  require this form below to be completed before Items sent

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